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FAQ

FAQ

Clear Answers to Eye Health Care Questions

  • Dry Eye: Redness, irritation, or a gritty sensation.
  • Glaucoma: Gradual vision loss or blind spots.
  • Cataracts: Cloudy or blurred vision.
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Frequently Asked Questions (FAQs)

At Sunayan Optics, we aim to provide clear answers to your queries about eyewear, eye care, and our services. Here are some commonly asked questions to help you make informed decisions.

1. General Questions
Q1: What services do you offer at Sunayan Optics?

We provide a range of services, including eye tests, prescription glasses, sunglasses, contact lenses, lens replacement, customized frames, corporate eye checkups, and more.

Q2: Do I need an appointment for an eye test?

While walk-ins are welcome, we recommend booking an appointment for a hassle-free experience.

Q3: How often should I get my eyes checked?

It is recommended to have an eye checkup every 6 to 12 months, especially if you wear glasses or contact lenses.

Q1: How do I know which prescription glasses are right for me?

Our eye care professionals will conduct an eye test and recommend the best lenses based on your prescription and lifestyle needs.

Q2: Can I get anti-glare or blue-light protection on my prescription glasses?

Yes! We offer lens coatings such as anti-glare, blue light blocking, UV protection, and scratch resistance for enhanced comfort and protection.

Q3: How long does it take to get my prescription glasses?

The usual processing time for prescription glasses is 3 to 7 business days, depending on the lens type and customization.

Q1: Do you provide contact lens fittings?

Yes, we offer contact lens fittings to ensure the right fit and comfort for your eyes.

Q2: How do I take care of my contact lenses?

Always clean your lenses with the recommended solution, store them properly, and replace them as per the prescribed schedule.

Q3: Can I sleep while wearing contact lenses?

Most contact lenses should not be worn while sleeping, unless they are specifically designed for extended wear.

Q1: Do your sunglasses provide 100% UV protection?

Yes, all our sunglasses come with 100% UVA & UVB protection to safeguard your eyes from harmful sun rays.

Q2: Can I get prescription sunglasses?

Absolutely! We offer prescription sunglasses with custom-tinted lenses for style and vision correction.

Q3: Do you offer customized frames?

Yes, we provide customized frames in various shapes, sizes, and materials to suit your face and style preferences.

Q1: Do you offer frame repairs and adjustments?

Yes, we provide frame repair and adjustments to fix misalignment, loose screws, or minor damage.

Q2: Can I replace my old lenses with new ones?

Yes, we offer lens replacement services for existing frames, allowing you to upgrade to a new prescription or lens type.

Q1: What payment methods do you accept?

We accept cash, credit/debit cards, UPI, and net banking for your convenience.

Q2: Do you offer any discounts or promotions?

Yes! We have seasonal discounts, combo offers, and exclusive deals for our customers. Keep an eye on our Offers & Discounts page for the latest promotions.

Q3: Do you provide EMI options for high-value purchases?

Yes, EMI options are available for select eyewear and services. Please ask in-store for details.

Q1: Do you provide home eye checkup services?

Yes, we offer home eye checkups for individuals who cannot visit our store. Book an appointment, and our expert will visit you at your convenience.

Q2: Do you offer corporate eye checkups?

Yes, we provide corporate eye checkups for offices, ensuring employees maintain good eye health. Contact us for bulk checkup packages.